Privacy Policy

1. Who We Are

LightSky US is operated by Blizzard Lighting, the authorized US distributor and support provider for Light Sky professional lighting products. Our address is N24W23750 Watertown Rd, Suite B, Waukesha, WI 53188. References to “we,” “us,” or “our” in this policy refer to Blizzard Lighting / LightSky US.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact details (name, email address, phone number) when you submit a contact or demo request form
• Company name and job title when relevant to your inquiry
• Product preferences and application details shared in support or demo requests
• RMA and warranty claim information when you request service

We also collect limited technical data automatically when you visit the site, such as browser type, pages visited, and referring URL, through standard server logs and analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and support requests
• Process warranty claims and RMA requests
• Schedule and follow up on product demonstrations
• Send product announcements and updates (only when you have opted in)
• Improve site content and user experience
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

4. How We Share Your Information

We may share your information with Light Sky (the manufacturer) solely to fulfill support, warranty, or technical inquiries. We may also share information with service providers who assist in operating our website and business (e.g., email delivery, analytics), subject to confidentiality obligations. We will disclose information when required by law.

5. Data Retention

We retain contact and inquiry data for as long as necessary to fulfill the purpose for which it was collected, or as required by law. Form submissions are retained for a minimum of three years to support warranty and service tracking.

6. Cookies & Analytics

This site may use cookies or similar tracking technologies to understand how visitors use the site. You can disable cookies in your browser settings, though some site features may not function as intended.

7. Your Rights

You may request access to, correction of, or deletion of personal information we hold about you at any time by contacting us at the details below. We will respond within 30 days.

8. Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or disclosure. No internet transmission is completely secure; we cannot guarantee absolute security.

9. Children's Privacy

This site is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, contact us and we will delete it.

10. Changes to This Policy

We may update this policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Continued use of the site after changes constitutes acceptance of the revised policy.

11. Contact Us

Questions about this policy? Reach us at: